The secret to Semafor's growth

How it leverages owned channels and outside partnerships to increase subscribers

šŸ‘‹šŸ» Welcome to Newsletter Examples, where I highlight cool sh*t Iā€™m seeing in newsletters that you can steal for your newsletter.

This week, Iā€™m handing things over to the talented Dan Oshinsky, a newsletter consultant and owner of Inbox Collective, who shows us how Semafor is optimizing its owned channels and partnering with outside newsletters to drive subscriber growth. Reading time: 4 minutes.

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šŸ“ˆ How I think about growth

When I look at a news organizationā€™s growth strategy, Iā€™m looking closely at four things:

  • Are they optimizing owned channels, like their website or podcasts, to convert readers to newsletters?

  • Are they partnering with outside newsletters to drive earned growth?

  • Are they leaning into social media or search to grow through algorithmic channels?

  • Are they leveraging paid growth ā€” spending money to advertise to grow?

Youā€™ll find examples of newsrooms doing an excellent job in one of these four growth quadrants, but itā€™s rare to find an org investing in all four categories.

But thatā€™s whatā€™s impressed me so much with Semafor: Theyā€™re making an effort with owned, earned, algorithmic, and paid growth. (If you want a breakdown of their actual newsletters, Bradā€™s done that already in this piece.)

For this weekā€™s issue, I looked closely at some novel things Semafor is doing in the owned and earned categories, which other orgs can learn from.

Lesson #1: Maximize owned channels

Letā€™s start with owned growthā€”in particular, their landing page for newsletters. Thereā€™s a lot I like about this page, but I especially like how theyā€™ve clearly prioritized two main newsletters:

  • Flagship, which covers world news

  • Principals, which covers news through the lens of Washington, D.C.

Those newsletters donā€™t just appear bigger on the page and at the top of the pageā€”theyā€™re already pre-selected for readers when they land on the page.

As a new reader to Semafor, you might not be sure which newsletters are most popular or valuable, so Semaforā€™s taken steps to make sure you know which you should prioritize. (If youā€™re looking for more landing page best practices, Iā€™ve got suggestions here.)

Letā€™s keep going through their site. I love how Semafor has lots of little CTAs for their newsletters. They run house ads driving readers back to their landing page, which gives them the chance to A/B test different messages and see what works. (Winning messages could later be used as copy on paid ads.)

They have sign-up boxes on the homepage and at the top of relevant stories. Theyā€™ve got links back to the newsletter sign-up page in both the header and footer. Newsletter promotions are basically everywhereā€”but with newsletters being their core driver of reader engagement, that makes sense.

I usually advise clients to have at least 5-10 different sign-up methods on their website. This should come as no surprise: The more you promote your newsletters, the better your conversion rates will be.

Theyā€™ll also do some promotion within their actual newsletters, adding links back to their sign-up page in the header or footer in case a reader forwards a Semafor email to a friend or colleague. Iā€™ve seen those be effective drivers of growth, particularly when youā€™ve got original reporting in your newsletter, like Semafor does.

But what I really like about their owned growth strategy is how they run pop-ups on their website. Semafor used to run a lot of these types of toaster unitsā€”little bars at the bottom of the page that pop up, like toast from a toaster, as you scroll down the page.

Those sorts of units convert OK, but theyā€™re so small that readers might just ignore them as they scroll, even with the bright yellow background.

What canā€™t they ignore? These types of pop-ups, which take over the entire screen:

These pop-ups mimic what youā€™d see with a registration wall on many websites. The content of the article youā€™re reading blurs out as you scroll down the page, and the newsletter sign-up appears at the bottom instead.

If youā€™re not looking carefully, you might think that this is a hard wallā€”one where you can only get back to the article if you hand over an email address first. (Thatā€™s not the case. Thereā€™s both an ā€œXā€ to close the module and a ā€œTake me back to the articleā€ link at the bottom of the module. The illusion of the hard wall will drive more conversions, though.)

But the important thing is that itā€™s impossible to ignoreā€”you have to spend a few seconds reading the pop-up. I havenā€™t seen Semaforā€™s conversion numbers on these pop-ups, but the fact that theyā€™ve mostly phased out the toaster unit for these more aggressive pop-ups suggests that these are working better as a conversion tool.

One more earned thing that Semafor is doing that I love: When they launch a new newsletter, theyā€™ll promote it to their audience. Theyā€™ll tell readers about the new product and include a one-click sign-up link to maximize conversions. (Other orgs, like the Toronto Star, have had tremendous success with these one-click types of emails.) Thatā€™s a great way to deepen engagement with existing readers while also quickly building a list.

Lesson #2: Test partnerships

Thereā€™s one more growth quadrant that Semafor operates in, and itā€™s one that hardly any other major newsroom uses: earned growth.

Semafor actively seeks out partnerships with other newslettersā€”and not just ones from traditional news organizations. Hereā€™s a great example with Tangle, a newsletter that offers independent coverage of U.S. political news (Brad wrote more about them here):

A lot of newsrooms might avoid a partnership with an indie newsletter like Tangle, but Semaforā€™s leaned into these partnerships.

I first started seeing this partnership with Tangle back in 2022, when Tangleā€™s list was just under 60,000 subscribers. Theyā€™re clearly identifying newsletters with the ā€œrightā€ audience, even if they donā€™t have the biggest list.

With these cross-promotions, Semafor promotes Tangle in their newsletter, and Tangle promotes Semafor in return. Both teams see growth without having to pay to advertise in another newsletter. Iā€™ve found that these sorts of cross-promotions can often drive thousandsā€”and in some cases, tens of thousandsā€”of new sign-ups.

If you can find the right partners, youā€™re getting thousands of dollars in free advertising for absolutely nothing. Itā€™s a smart strategyā€”and one more newsrooms would be wise to try.

Dan Oshinsky, a former head of newsletters at The New Yorker and BuzzFeed, runs Inbox Collective, a consultancy that helps newsrooms, non-profits, and indie newsletters grow audiences and get results via email.

Hope you enjoyed this weekā€™s examples. Iā€™m taking the week of Thanksgiving off (heading to London with the fam!). Iā€™ll be back in two weeksā€”happy holidays, everyone!

ā˜®ļø -Brad

P.S. Did you hear? Iā€™m a free agent!

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